Please understand that the authors of the software can not provide any personal support. So do not email them directly¹⁾. Instead use one of the options listed below.

There are several ways to get free support for DokuWiki provided by its active community. The best places to get in contact are:

• The mailinglist (use this for development questions)
• The forum (better suited for usage and installation questions)
• The IRC channel (for a quick question or socializing)
• See bugs on how to report bugs

Before asking a question make sure to understand a few things:

• Use the search – http://search.dokuwiki.org is your friend
• Be patient – people are doing this in their spare time, they are not there to answer your question 24/7
• Ask smart question – seriously read this if you want helpful answers
  • and additionally, for asking support questions about plugins
• Consider professional support (see below) when your matters are urgent or need professional attention

If you want a certain feature but can't afford to hire a professional service provider from the list below, you might want to setup a bounty instead. When others think your feature idea is a great one, they might even join and chip into the bounty as well.

Bounties are a good way to attract freelance developers, but if and when your bounty will be picked up isn't certain.

As for any open source software you can find professional help provided by various companies around the world. DokuWiki consultants and service providers are listed at WikiMatrix:

• CN St. Gallen Consulting AG

  provides consulting, training, setup/configuration, customizing and programming Specialized in TWiki, Foswiki, MoinMoin, DokuWiki and MediaWiki
• ENEXIS Kft. - Domain, tárhely, webfejlesztés

  provides consulting, training, setup/configuration and customizing Specialized in MediaWiki, DokuWiki and TWiki
• Kathera, LLC

  provides consulting, training, setup/configuration, customizing and programming Specialized in DokuWiki, TWiki and MediaWiki
• R'n'B Consulting

  provides training, setup/configuration, customizing and programming Specialized in DokuWiki
• Anymorphic

  provides consulting, training, setup/configuration, customizing and programming Specialized in DokuWiki and Pier
• taywa gmbh

  provides consulting, training, setup/configuration, customizing and programming Specialized in DokuWiki and MediaWiki
• PlotHost

  provides consulting, setup/configuration and customizing Specialized in DokuWiki, MediaWiki and PmWiki
• inriva GmbH

  provides consulting, training, setup/configuration, customizing and programming Specialized in MindTouch, DokuWiki, MediaWiki, XWiki and TWiki
• Scott Ferguson - IT and Business, Consulting & Support

  provides consulting, training, setup/configuration, customizing and programming Specialized in DokuWiki
• eLibrary - eLib

  provides consulting, training, setup/configuration, customizing and programming Specialized in MediaWiki, DokuWiki and PmWiki
• kleine Websites, die ein Wiki als CMS verwenden.de

  provides consulting, training, setup/configuration, customizing and programming Specialized in DokuWiki and Pier
• Optibit GmbH & Co. KG

  provides consulting, training, setup/configuration, customizing and programming Specialized in DokuWiki, MediaWiki and TWiki
• Liip AG (Zürich Fribourg Bern)

  provides consulting, training, setup/configuration, customizing and programming Specialized in Confluence and DokuWiki
• Emmerich Eggler

  provides consulting, training, setup/configuration, customizing and programming Specialized in DokuWiki
• Locus IT

  provides consulting, training, setup/configuration, customizing and programming Specialized in DokuWiki
• Rocketmedia websites and wiki (French, German, English)

  provides consulting, training, setup/configuration, customizing and programming Specialized in DokuWiki, MediaWiki, MoinMoin, Zim and TWiki
• Crown I.T. Group

  provides consulting, setup/configuration, customizing and programming Specialized in DokuWiki, WackoWiki and MediaWiki
• Dianous LLC

  provides consulting, training, setup/configuration and customizing Specialized in DokuWiki
• Baldwin Web Services

  provides consulting, setup/configuration and customizing Specialized in DokuWiki, PmWiki, MediaWiki and TiddlyWiki
• Torres Development Group

  provides consulting, training, setup/configuration, customizing and programming Specialized in DokuWiki
• Intersel

  provides consulting, training, setup/configuration, customizing and programming Specialized in DokuWiki and MediaWiki
• carpe.com

  provides consulting and training Specialized in DokuWiki, SamePage, MediaWiki and UseMod
• Sonologic

  provides consulting, setup/configuration, customizing and programming Specialized in TWiki, MediaWiki, Confluence, DokuWiki and MoinMoin
• OSInet

  provides training, setup/configuration, customizing and programming Specialized in DokuWiki and MediaWiki
• Tim Schlotfeldt » E-Learning-Beratung

  provides consulting, training, setup/configuration and customizing Specialized in Foswiki, DokuWiki, MoinMoin, ikiwiki and Oddmuse
• Scopia visual interfaces systems SL

  provides consulting, training, setup/configuration, customizing and programming Specialized in DokuWiki
• Rosetta Media

  provides consulting, training, setup/configuration, customizing and programming Specialized in DokuWiki
• PressEnter

  provides consulting, training, setup/configuration, customizing and programming Specialized in DokuWiki and MediaWiki
• Consulting Produktmanagement und Vertrieb, Achim Lummer

  provides consulting, training, setup/configuration and customizing Specialized in DokuWiki and Confluence
• IT Tag Team, Inc.

  provides consulting, training, setup/configuration and customizing Specialized in DokuWiki, Foswiki, MediaWiki, Tiki Wiki CMS Groupware and TWiki
• mturner.org

  provides customizing and programming Specialized in DokuWiki
• M2i3

  provides consulting, setup/configuration and programming Specialized in DokuWiki, MediaWiki and Tiki Wiki CMS Groupware
• Collaborynth

  provides consulting, setup/configuration, customizing and programming Specialized in MediaWiki, TWiki, PhpWiki and DokuWiki
• Moviments.net

  provides consulting, training, setup/configuration and customizing Specialized in Tiki Wiki CMS Groupware and DokuWiki
• WikiVote

  provides consulting, customizing and programming Specialized in MediaWiki, DokuWiki and MindTouch
• Partech Systems

  provides consulting, setup/configuration, customizing and programming Specialized in DokuWiki and MediaWiki
• frogpond Enterprise Collaboration Consulting

  provides consulting, training, setup/configuration and customizing Specialized in DokuWiki, MediaWiki and Socialtext
• eQTeam Information Providers BV

  provides consulting, training, setup/configuration, customizing and programming Specialized in DokuWiki
• RoseHosting.com

  provides consulting and setup/configuration Specialized in MediaWiki, DokuWiki, PmWiki, Tiki Wiki CMS Groupware and Confluence
• Hexental IT Thomas Riewe

  provides consulting, training, setup/configuration, customizing and programming Specialized in BrainKeeper, DokuWiki, Foswiki, MoinMoin and PicoWiki
• 19 points

  provides consulting, training, setup/configuration, customizing and programming Specialized in DokuWiki, MediaWiki and XWiki
• CosmoCode GmbH

  provides consulting, training, setup/configuration, customizing and programming Specialized in DokuWiki and TracWiki Professional support from DokuWiki's main developer and his company. We can help you with installation und configuration, integration into existing infrastructure (eg. LDAP authentication), template and plugin development, individual customization, training for users and admins and general service and support.