Please understand that the authors of the software can not provide any personal support. So do not email them directly¹⁾. Instead use one of the options listed below.

There are several ways to get free support for DokuWiki provided by its active community. The best places to get in contact are:

• The mailinglist (use this for development questions)
• The forum (better suited for usage and installation questions)
• The IRC channel (for a quick question or socializing)
• See bugs on how to report bugs

Before asking a question make sure to understand a few things:

• Use the search – http://search.dokuwiki.org is your friend
• Be patient – people are doing this in their spare time, they are not there to answer your question 24/7
• Ask smart question – seriously read this if you want helpful answers
  • and additionally, for asking support questions about plugins
• Consider professional support (see below) when your matters are urgent or need professional attention

If you want a certain feature but can't afford to hire a professional service provider from the list below, you might want to setup a bounty instead. When others think your feature idea is a great one, they might even join and chip into the bounty as well.

Bounties are a good way to attract freelance developers, but if and when your bounty will be picked up isn't certain.

As for any open source software you can find professional help provided by various companies around the world. DokuWiki consultants and service providers are listed at WikiMatrix:

• CosmoCode GmbH

  provides consulting , setup/configuration , customizing , programming and training Specialized in DokuWiki Professional support from DokuWiki's main developer and his company. We can help you with installation und configuration, integration into existing infrastructure (eg. Active Directory authentication), template and plugin development, individual customization, training for users and admins and general service and support.
• Intersel

  provides consulting , setup/configuration , customizing , programming and training Specialized in DokuWiki and MediaWiki
• PlotHost

  provides consulting , setup/configuration and customizing Specialized in DokuWiki , MediaWiki and PmWiki
• OSInet

  provides consulting , setup/configuration , customizing , programming and training Specialized in DokuWiki and MediaWiki
• R'n'B Consulting

  provides setup/configuration , customizing , programming and training Specialized in DokuWiki
• eLibrary - eLib

  provides consulting , setup/configuration , customizing , programming and training Specialized in MediaWiki , DokuWiki and PmWiki
• frogpond Enterprise Collaboration Consulting

  provides consulting , setup/configuration , customizing and training Specialized in DokuWiki and MediaWiki
• 19 points

  provides consulting , setup/configuration , customizing , programming and training Specialized in DokuWiki , MediaWiki , XWiki and Zoho Wiki
• carpe.com

  provides consulting and training Specialized in DokuWiki , MediaWiki and UseMod
• mturner.org

  provides customizing and programming Specialized in DokuWiki
• eQTeam Information Providers BV

  provides consulting , setup/configuration , customizing , programming and training Specialized in DokuWiki
• Scopia visual interfaces systems SL

  provides consulting , setup/configuration , customizing , programming and training Specialized in DokuWiki