DokuWiki

It's better when it's simple

User Tools

Site Tools


Sidebar

Translations of this page?:

Learn about DokuWiki

Advanced Use

Corporate Use

Our Community


Follow us on Facebook, Twitter and other social networks.

Our Privacy Policy

faq:support

How Do I Get Support

Please understand that the authors of the software can not provide any personal support. So do not email them directly1). Instead use one of the options listed below.

Community Support

There are several ways to get free support for DokuWiki provided by its active community. The best places to get in contact are:

  • The mailinglist (use this for development questions)
  • The forum (better suited for usage and installation questions)
  • The IRC channel (for a quick question or socializing)
  • See bugs on how to report bugs

Before asking a question make sure to understand a few things:

  • Use the search – http://search.dokuwiki.org is your friend
  • Be patient – people are doing this in their spare time, they are not there to answer your question 24/7
  • Ask smart question – seriously read this if you want helpful answers
  • Consider professional support (see below) when your matters are urgent or need professional attention

Bounties

If you want a certain feature but can't afford to hire a professional service provider from the list below, you might want to setup a bounty instead. When others think your feature idea is a great one, they might even join and chip into the bounty as well.

Bounties are a good way to attract freelance developers, but if and when your bounty will be picked up isn't certain.

Professional Support and Services

As for any open source software you can find professional help provided by various companies around the world. DokuWiki consultants and service providers are listed at WikiMatrix:

  • CosmoCode GmbH
    provides consulting , setup/configuration , customizing , programming and training Specialized in DokuWiki Professional support from DokuWiki's main developer and his company. We can help you with installation und configuration, integration into existing infrastructure (eg. Active Directory authentication), template and plugin development, individual customization, training for users and admins and general service and support.
  • frogpond Enterprise Collaboration Consulting
    provides consulting , setup/configuration , customizing and training Specialized in DokuWiki and MediaWiki
  • mturner.org
    provides customizing and programming Specialized in DokuWiki
  • Scopia visual interfaces systems SL
    provides consulting , setup/configuration , customizing , programming and training Specialized in DokuWiki
  • PlotHost
    provides consulting , setup/configuration and customizing Specialized in DokuWiki , MediaWiki and PmWiki
  • 19 points
    provides consulting , setup/configuration , customizing , programming and training Specialized in DokuWiki , MediaWiki , XWiki and Zoho Wiki
  • R'n'B Consulting
    provides setup/configuration , customizing , programming and training Specialized in DokuWiki
  • eQTeam Information Providers BV
    provides consulting , setup/configuration , customizing , programming and training Specialized in DokuWiki
  • eLibrary - eLib
    provides consulting , setup/configuration , customizing , programming and training Specialized in MediaWiki , DokuWiki and PmWiki
  • OSInet
    provides consulting , setup/configuration , customizing , programming and training Specialized in DokuWiki and MediaWiki
  • RoseHosting.com
    provides consulting and setup/configuration Specialized in MediaWiki , DokuWiki , PmWiki , Tiki Wiki CMS Groupware and Confluence
  • carpe.com
    provides consulting and training Specialized in DokuWiki , MediaWiki and UseMod
1)
exceptions are usually 3rd party plugin and template developers if there's no other way to contact them
faq/support.txt · Last modified: 2018-10-26 12:15 by Klap-in