請理解軟體的作者不會提供任何個人支持，因此不要直接發送電子郵件給他們 ¹⁾。相反地，請依循以下列出的選項取得幫助：

有幾種方法可以從 DokuWiki 活躍的社群中獲得免費支援，取得聯繫的最佳方式包括：

• 郵件列表（開發相關疑問）
• 用戶論壇（使用相關疑問）
• 聊天頻道（快速提問與社交閒聊）
• 如果要提交錯誤或 Bug 請參閱臭蟲回報頁面

在提出問題之前，請確保了解以下幾點：

• 善用搜尋 —— http://search.dokuwiki.org 是您的好朋友
• 保持耐心 —— 人們使用閒暇時間回答問題，他們並不是全年無休地回覆問題
• 有效提問 —— 如果您希望獲得有用的回答，請在發文前詳閱提問的智慧。此外，關於外掛程式的相關問題，請參考 如何詢問有關外掛程式的問題
• 如果您遇到問題需要迫切處理或尋求專業説明，請考慮諮詢專業人士支援

如果您想要某個功能，但無法從下面的列表中聘請專業服務提供商，您可以考慮發布一個懸賞計劃。當其他人認為您的功能提案很棒時，他們可能會參與並提供協助。

賞金計劃（Bounty Program）是吸引自由開發者的好方法，但不能確定的是發佈的任務何時能夠完成。

世界各地有許多不同的公司提供開源軟體的專業協助，關於 DokuWiki 諮詢顧問與服務提供者，可以在 WikiMatrix 的列表中找到：

• 2i2L

  provides training Specialized in DokuWiki , MediaWiki and XWiki
• OSInet

  provides consulting , setup/configuration , customizing , programming and training Specialized in DokuWiki and MediaWiki
• eQTeam Information Providers BV

  provides consulting , setup/configuration , customizing , programming and training Specialized in DokuWiki and MediaWiki
• Cloud68.co OÜ

  provides consulting , setup/configuration and training Specialized in DokuWiki and MediaWiki
• R'n'B Consulting

  provides setup/configuration , customizing , programming and training Specialized in DokuWiki
• Kreablo AB

  provides consulting , setup/configuration , customizing , programming and training Specialized in DokuWiki , MediaWiki and XWiki
• CiviHosting

  provides setup/configuration Specialized in DokuWiki , MediaWiki and TiddlyWiki
• PlotHost

  provides consulting , setup/configuration and customizing Specialized in DokuWiki , MediaWiki and PmWiki
• Scopia visual interfaces systems SL

  provides consulting , setup/configuration , customizing , programming and training Specialized in DokuWiki
• CosmoCode GmbH

  provides consulting , setup/configuration , customizing , programming and training Specialized in DokuWiki
• eLibrary - eLib

  provides consulting , setup/configuration , customizing , programming and training Specialized in MediaWiki , DokuWiki and PmWiki
• carpe.com

  provides consulting and training Specialized in DokuWiki , MediaWiki and UseMod
• Intersel

  provides consulting , setup/configuration , customizing , programming and training Specialized in DokuWiki and MediaWiki
• RoseHosting.com

  provides consulting and setup/configuration Specialized in MediaWiki , DokuWiki , PmWiki , Tiki Wiki CMS Groupware and Confluence
• Nicolas Friedli

  provides consulting , setup/configuration and training Specialized in DokuWiki
• frogpond Enterprise Collaboration Consulting

  provides consulting , setup/configuration , customizing and training Specialized in DokuWiki and MediaWiki
• 19 points

  provides consulting , setup/configuration , customizing , programming and training Specialized in DokuWiki , MediaWiki , XWiki and Zoho Wiki
• mturner.org

  provides customizing and programming Specialized in DokuWiki
• IT-MUECKE - Inhaber: Richard Muecke

  provides consulting , setup/configuration and training Specialized in DokuWiki
• Linux Stans

  provides consulting and setup/configuration Specialized in Confluence , DokuWiki , MediaWiki , PmWiki and XWiki