Differences

This shows you the differences between two versions of the page.

--- plugin:ticketlinker [2007-12-06 08:16] – added a comment about interwiki links grahack
+++ plugin:ticketlinker [2022-11-11 13:50] (current) – [ToDo's] Aleksandr
@@ Line 1: / Line 1: @@
+====== Ticketlinker Plugin ======
+---- plugin ----
+description: Provides basic integration with the Cerberus Helpdesk system
+author     : Dominik Smatana
+email      : dominiks@users.sourceforge.net
+type       : syntax
+lastupdate : 2007-08-04
+compatible : 2007-06-26
+depends    :
+conflicts  :
+similar    :
+tags       : embed
+downloadurl: https://downloads.sourceforge.net/project/ticket-linker/DokuWiki%20plugin_%20Ticket%20linker/Version%201.0.0/ticketlinker.zip?r=https%3A%2F%2Fsourceforge.net%2Fprojects%2Fticket-linker%2Ffiles%2Flatest%2Fdownload&ts=1527697879
+http://sourceforge.net/project/showfiles.php?group_id=200661&package_id=240866
+sourcerepo : http://sourceforge.net/p/ticket-linker/code/HEAD/tree/dokuwiki-plugin/trunk/ticketlinker/
+----
+Main page: http://sourceforge.net/projects/ticket-linker/
+===== Installation =====
+Search and install the plugin using the [[plugin:extension|Extension Manager]] or manually with the download from the [[http://sourceforge.net/projects/ticket-linker/files/DokuWiki%20plugin_%20Ticket%20linker/Version%201.0.0/ticketlinker.zip/download|SourceForge Mirror]]. Refer to [[:Plugins]] on how to install plugins manually.
+All versions of the plugin:\\ http://sourceforge.net/projects/ticket-linker/files/DokuWiki%20plugin_%20Ticket%20linker/
+===== Configuration =====
+After installation you have to set these configuration options in your Admin -> Configuration Settings:
+**ticketMaskLength**
+Length of ticket mask (e.g. 13)
+**cerberusUrl**
+Full URL path to your Cerberus installation, see example:
+<code>
+https://www.domain.tld/agents/display.php?ticket=
+</code>
+===== Usage =====
+Every occurrence of
+<code>
+ticket#
+</code>
+will be processed - following 13 (configurable) characters will be used as ticket mask. Example:
+<code>
+ticket#XXX-12345-123
+</code>
+will be rendered as
+<code>
+<a href="https://www.domain.tld/agents/display.php?ticket=XXX-12345-123" target="_blank" title="Ticket #XXX-12345-123">#XXX-12345-123</a>
+</code>
+===== Change log =====
+  * Version 1.0.0 (2007-08-04)
+    * initial version
+    * only masked tickets are supported
+    * tested with Cerberus 2.7.0
+===== ToDo's =====
+  * implement support for [[plugin:extension|extension manager]] automatic installation (how?)
+  * provide default values for configuration parameters (how?)
+  * rewrite source code according to DokuWiki [[:development#coding_style|coding style]]
+===== Comments =====
+For this kind of things, I find it simple to use [[interwiki|interwiki links]].
+in your interwiki.conf, just add
+  bug      http://mybugtracker.com/?id=
+then link to your bugs with
+  [[bug>the_bug_id]]
+It will even appear with the icon you'll set for the 'bug' prefix.
+ --- //[[christophegragnic@yahoo.fr|Christophe Gragnic]] 2007-12-06 08:11//