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plugin:ticketlinker

Ticketlinker Plugin

Compatible with DokuWiki

2007-06-26

plugin Provides basic integration with the Cerberus Helpdesk system

Last updated on
2007-08-04
Provides
Syntax
Repository
Source

This extension has not been updated in over 2 years. It may no longer be maintained or supported and may have compatibility issues.

Tagged with embed

Main page: http://sourceforge.net/projects/ticket-linker/

Installation

Search and install the plugin using the Extension Manager or manually with the download from the SourceForge Mirror. Refer to Plugins on how to install plugins manually.

All versions of the plugin:
http://sourceforge.net/projects/ticket-linker/files/DokuWiki%20plugin_%20Ticket%20linker/

Configuration

After installation you have to set these configuration options in your Admin → Configuration Settings:

ticketMaskLength

Length of ticket mask (e.g. 13)

cerberusUrl

Full URL path to your Cerberus installation, see example:

https://www.domain.tld/agents/display.php?ticket=

Usage

Every occurrence of

ticket#

will be processed - following 13 (configurable) characters will be used as ticket mask. Example:

ticket#XXX-12345-123

will be rendered as

<a href="https://www.domain.tld/agents/display.php?ticket=XXX-12345-123" target="_blank" title="Ticket #XXX-12345-123">#XXX-12345-123</a>

Change log

  • Version 1.0.0 (2007-08-04)
    • initial version
    • only masked tickets are supported
    • tested with Cerberus 2.7.0

ToDo's

  • implement support for plugin manager automatic installation (how?)
  • provide default values for configuration parameters (how?)
  • rewrite source code according to DokuWiki coding style

Comments

For this kind of things, I find it simple to use interwiki links. in your interwiki.conf, just add

bug      http://mybugtracker.com/?id=

then link to your bugs with

[[bug>the_bug_id]]

It will even appear with the icon you'll set for the 'bug' prefix. — Christophe Gragnic 2007-12-06 08:11

plugin/ticketlinker.txt · Last modified: 2014-12-01 15:03 by Klap-in