sandbox:negotiations
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Table of Contents
Negotiations
Requesting Balance In Full
- Collector: My name is…. And I am a debt collector with Armstrong and Associates. Under federal law I must advise you that this communication is from a debt collector, and this is an attempt to collect a debt.
Any information obtained will be used for that purpose and this call is being recorded. We have an account in our office from….. with a total balance due of $1,524.30. We accept checks and cards over the phone, how would you like to take care of this balance in full today? - Guarantor: I don’t have the money to pay all of that.
- Collector: Okay, we can look into some different options for you.
At this point you will proceed to ask probing questions
- Are you currently working?
- How often do you get paid?
- Are you the only source of income?
- How much disposable income do you have after monthly expenses?
Based on answers to probing questions you will present Guarantor with the best options
Settlement (if applicable)
- Collector: Looking over your account I see that you qualify for a settlement offer. I can save you $457.29, bringing that total balance due down to $1,067.01. We accept checks and cards over the phone. How would you like to process that settlement today?
- Guarantor: That is still too much for me to pay all at once. Is there something else we can do?
- Collector: Absolutely! We can set you up on a payment plan based on your pay schedule and disposable income. Give me just a moment to get that together for you.
Utilize the information gathered from probing questions to calculate the best payment plan options.
Payment Plans
- Collector: Absolutely! We can set you up on a payment plan based on your pay schedule and disposable income. So I will set you up for $200.00 every two weeks. This gives you roughly four months and the balance will be paid in full. When would you like for that first payment to come out?
- Guarantor: Sounds good. I can make the first payment on 00/00/00.
- Collector: Awesome! Give me just a moment to set that up for you.
Now is the time for all good men to come to the aid of their countrymen. This is a test of my terrible typing skills. Now is the time for all good men to come to the aid of their countrymen.
This is a test of my terrible typing skills. Now is the time for all good men to come to the aid of their countrymen. This is a test of my terrible typing skills.
This is my note
sandbox/negotiations.1642173960.txt.gz · Last modified: 2022-01-14 16:26 by dnettles