faq:support
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faq:support [2014-05-15 20:06] – 178.223.191.157 | faq:support [2022-06-25 08:50] – Aleksandr | ||
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- | ====== How do I get Support? ====== | + | ====== How Do I Get Support ====== |
- | http:// | + | |
- | Please understand that the authors of the software can not provide any personal support. So do not email them directly((exceptions are usually | + | Please understand that the authors of the software can not provide any personal support. So do not email them directly((exceptions are usually |
===== Community Support ===== | ===== Community Support ===== | ||
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* The [[:forum]] (better suited for usage and installation questions) | * The [[:forum]] (better suited for usage and installation questions) | ||
* The [[:IRC]] channel (for a quick question or socializing) | * The [[:IRC]] channel (for a quick question or socializing) | ||
+ | * See [[:bugs]] on how to report bugs | ||
| | ||
Before asking a question make sure to understand a few things: | Before asking a question make sure to understand a few things: | ||
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* Be patient -- people are doing this in their spare time, they are not there to answer your question 24/7 | * Be patient -- people are doing this in their spare time, they are not there to answer your question 24/7 | ||
* Ask [[http:// | * Ask [[http:// | ||
+ | * and additionally, | ||
* Consider professional support (see below) when your matters are urgent or need professional attention | * Consider professional support (see below) when your matters are urgent or need professional attention | ||
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If you want a certain feature but can't afford to hire a professional service provider from the list below, you might want to setup a bounty instead. When others think your feature idea is a great one, they might even join and chip into the bounty as well. | If you want a certain feature but can't afford to hire a professional service provider from the list below, you might want to setup a bounty instead. When others think your feature idea is a great one, they might even join and chip into the bounty as well. | ||
- | [[: | + | [[: |
===== Professional Support and Services ===== | ===== Professional Support and Services ===== | ||
- | As for any open source software you can find professional help provided by various companies around the world. DokuWiki consultants and service providers are listed at [[http:// | + | As for any open source software you can find professional help provided by various companies around the world. DokuWiki consultants and service providers are listed at [[https:// |
- | {{rss> | + | {{rss> |
faq/support.txt · Last modified: 2023-11-14 07:10 by saggi