Differences

This shows you the differences between two versions of the page.

--- faq:pluginproblems [2009-11-16 11:25] – 86.130.21.109
+++ faq:pluginproblems [2020-10-17 17:52] (current) – Dr-Yukon
@@ Line 3: / Line 3: @@
 :?: I just installed a new plugin, but it doesn't work at all.
-:!: The best way to install most plugins is using the [[plugin:plugin|Plugin Manager]]. That way you will have the least problems.
+:!: The best way to install most plugins is using the [[plugin:extension|Extension Manager]]. That way you will have the least problems.
-If you installed a plugin manually (i.e. extracted it into your wiki's plugin folder) or are using an older version of DokuWiki, the following might help.
+If you installed a plugin manually (i.e. extracted it into your wiki's plugin folder) or are using an older version of DokuWiki, the following might help to refresh parts of the wiki.
 ===== Cache =====
-  * Make sure DokuWiki's [[devel:caching#purging_the_cache|cache gets purged]] by [[man>touch]]ing your ''conf/local.php''.
+  * Make sure DokuWiki's [[devel:caching#purging_the_cache|cache gets purged]] by resaving the Configuration Manager via admin menu, or by [[man>touch]]ing your ''conf/local.php'' (also [[plugin:toucher]] plugin).
-  * Make sure to [[wp>Bypass_your_cache|bypass your browser's cache]] and force a reload of the relevant page (with Shift-F5, Ctrl-F5, Ctrl-Shift-R or similar).
+  * Make sure to [[wp>Bypass_your_cache|bypass your browser's cache]] and force a reload of the relevant page (with Ctrl-F5, Shift-F5, Ctrl-Shift-R, or similar).
   * As a last resort, you may wish to delete the contents of the ''<dokuwiki>/data/cache/'' on your server. This has [[http://forum.dokuwiki.org/thread/4515|worked]] in the past.
 ===== Dependencies =====
-  * Not all plugins are PHP4 compatible, use PHP5 to be on the safe side.
   * A few plugins have dependencies (either other plugins need to be installed or some external applications). Check the instructions on the plugin's page if you have installed all required modules.
   * Not all plugins work with all DokuWiki versions. Check on the plugin's page if it mentions any compatability information.
+===== Other hints =====
+  * Some download files (zip, tgz, etc) contain an incorrect file structure (sometimes due to automated zipping on hosted repositories like github.com). Check that there is a folder with the **exact** plugin's name, e.g. the plugin "gallery" should be in the folder named "gallery" (under ./lib/plugins/gallery). If the folder name is different, you should rename it to its correct name.